Return Policy
Each of our items is meticulously crafted by master artisans. Some of these artifacts may have endured through the centuries with a unique story behind them. Consequently, many of these vintage artifacts may exhibit visible imperfections including dents, cracks, scratches, and discoloration that contribute to their inherent beauty and age.
We strongly encourage you to thoroughly examine all provided images and reach out with any inquiries before finalizing your order. Upon receiving your order, we kindly ask you to inspect it diligently and promptly notify us if you believe you received an incorrect item.
For any custom and made-to-order items, a 50% restocking fee is applied, underscoring our unwavering commitment to our skilled artisans.
It is important to note that, at present, we do not facilitate returns, and all transactions are considered final. We appreciate your understanding and are dedicated to ensuring the satisfaction of our valued customers while upholding the integrity of our unique, artisan-crafted items.
We strongly encourage you to thoroughly examine all provided images and reach out with any inquiries before finalizing your order. Upon receiving your order, we kindly ask you to inspect it diligently and promptly notify us if you believe you received an incorrect item.
For any custom and made-to-order items, a 50% restocking fee is applied, underscoring our unwavering commitment to our skilled artisans.
It is important to note that, at present, we do not facilitate returns, and all transactions are considered final. We appreciate your understanding and are dedicated to ensuring the satisfaction of our valued customers while upholding the integrity of our unique, artisan-crafted items.